• About Us
    • Who We Are
    • Our Team
    • Sustainability
    • Press & Media
  • Merchant Solutions
    • In Person Payment Solutions
      • Point-of-sale Acceptance
      • Integrated Payment Solutions
      • SoftPOS - Tap to Pay on iPhone
      • SoftPOS -N-Genius One (Android)
      • Unattended Payment Solutions
      • Hospitality Payment Solutions
    • E-Commerce Payment Solutions
      • N-Genius Online
      • PayLinks
      • Plug-ins
  • Processing Solutions
    • Card & Processing Solutions
      • Credit Card Solutions
      • Debit Card Solutions
      • Prepaid Card Solutions
      • Digital Wallet Solutions
    • Business Payment Solutions
      • Corporate Executive Card
      • Digital Business Payment Solutions
      • Digital Travel Payments Solution
    • Acquiring Processing Solutions
  • Value Added Services
    • Merchant Value Added Services
      • Financing Solutions
      • Commerce Enablement
      • Loyalty Solutions
      • Information Services
      • Fraud Solutions
    • Processing Value Added Services
      • Risk Solutions
      • Loyalty Solutions
      • Information Services
      • Others
  • Contact Us
    • Get Started
    • Get Help
  • Home
  • Merchant Services

Merchant Services

Merchant Terms and Conditions (Version Dec. 2021)
(effective from 1st January 2022 until 31st December 2023)
Merchant Terms and Conditions (Version Dec. 2023)
(effective from and including 1st January 2024, and onwards)
  • 1. General Terms and Conditions - Dec. 2023
  • 2. Schedule 1: Types of Transactions
  • 3. Schedule 2: Industry Type
  • 4. Schedule 3: Additional Services
  • 5. Schedule 4: Fraud Shield T&Cs
  • 6. Schedule 5: T&Cs for use of FreedomPay Platform
Merchant Terms and Conditions (Version Feb. 2025)
(effective from and including 4th February, 2025, and onwards)
  • 1. General Terms and Conditions – February 2025
  • 2. Schedule 1 – Additional Services
About Us
Who We Are Our Team Sustainability Media Centre
Merchant Solutions
In Person Payment Solutions Point-of-sale Acceptance Integrated Payment Solutions SoftPOS -IOS SoftPOS-Android Unattended Payment Solutions Hospitality Payment Solutions E-Commerce Payment Solutions N-Genius Online PayLinks Plug-ins
Processing Solutions
Card & Processing Solutions Credit Card Solutions Debit Card Solutions Prepaid Card Solutions Digital Wallet Solutions Business Payment Solutions Corporate Executive Card Digital Business Payment Solutions Digital Travel Payments Solution Acquiring Processing Solutions
Value Added Services
Merchant Value Added Services Processing Value Added Services
CONTACT US
Helpline 8004448 +971 4 3160182

Copyright 2024 Network International. All Rights Reserved.

  • Privacy Notice
  • Terms & Conditions
  • Modern Slavery Statement
  • Whistleblower

Contact us: Find your answers and get support

Are you an existing Network International Customer?
Are you looking for Network International Solutions & Services?
FAQ's

Support Contact Details

Network

Call Center (24X7)

    Within UAE: 8004448
    Outside UAE: +971 4 3160182

    Phone: 00962 6 500 8 500

    Within UAE: 8004448
    Outside UAE: +971 4 3160182

    Within UAE: 8004448
    Outside UAE: +971 4 3160182

    Within UAE: 8004448
    Outside UAE: +971 4 3160182

    Within UAE: 8004448
    Outside UAE: +971 4 3160182

    Within UAE: 8004448
    Outside UAE: +971 4 3160182

    Within UAE: 8004448
    Outside UAE: +971 4 3160182

    Within UAE: 8004448
    Outside UAE: +971 4 3160182

Network
  • Issuer Servicessalesteam.middleeast@network.global
  • Merchant Services
  • SME sbcustomer@network.ae
  • Government nigovernment@network.global
  • Enterprise For any support/query, kindly reach out to your dedicated Relationship Manager
  • Ecommerce/Payment Gateway ecomsupport@network.global
  • Career & Opportunities
  • Elevate your career by joining our dynamic team at Network International! Send your resume to: nihumanresources@network.global
  • Issuer Servicesclientsupport-jo@network.global
  • Merchant Servicesmerchantsupport-jo@network.global
  • Merchant Portaljordan.network.global/en/login.jsp
  • Career & Opportunities
  • For Network, send your resume to: recruitment-jo@network.global
    To explore opportunities in NICE, send your resume to: nitech_recruitment@network.global
  • Career & Opportunities
  • Send your resume to : niksa-careers@network.global
  • Issuer Servicesinfo-egy@network.global
  • Merchant Servicesnetworkpay@network.global
  • Career & Opportunities
  • Send your resume to : Recruitment.Africa@network.global
  • Sales Enquirysales1@dpogroup.com
  • DPO Servicessupport@dpogroup.com
  • Career & Opportunities
  • Send your resume to : talentsupport@dpogroup.com
  • Support Contactinfo_nig@network.global
  • Issuer Servicessaregionsalesteam@network.global
  • Merchant Services
  • SME support@payfast.help
  • Career & Opportunities
  • Send your resume to : recruitment@network.global
  • Support Contactni-morocco@network.global
  • Issuer Servicesinfo.ghana@network.global
  • Career & Opportunities
  • Send your resume to : gh.recruitment@network.global
  • UAE
  • Jordan
  • KSA
  • Egypt
  • Kenya
  • Nigeria
  • South Africa
  • Morocco
  • Ghana

Group Head Office
Network International L.L.C
Level 1, Network Building
23rd Street, Opp. Al Salam Mosque, Al Barsha 2
Dubai, United Arab Emirates
Postal Code : 4487

Phone: +971 4 3032431
FAX: +971 4 3495377

Office Hours: 8:00am to 4:00pm, Monday - Friday

Jordan
Network International Services Limited Jordan
Building No. 43
Abdul Rahim Al-Waked St., Shmeisani
Amman, Jordan
921100

Phone: +962 6 5008500

Office Hours: 8:00am to 4:00pm, Sunday - Thursday

KSA
Network International Arabia Limited
9th floor, Tulip Tower
8592 Hawtat Bani Tamim St, Al Olaya
Riyadh, Saudi Arabia
12333

Phone: +966 11 2748800

Office Hours: 8:00am to 4:00pm, Sunday - Thursday

Egypt
Network International Egypt Company (S.A.E.)
1st and 2nd floor, Building 13CO1
Business park C, Cairo Festival City
Cairo, Egypt

Office Hours: 9:00am to 5:00pm, Sunday - Thursday

Kenya
6th Floor
Avenue 5 building, Rose Ave
Nairobi, Kenya
Postal Code: 00100

Phone: +254 730 847847

Office Hours: 8:00am to 5:00pm, Monday - Friday

Nigeria
Network International Payments Services Nigeria Limited
12th Floor, Heritage Place,
21, Lugard Avenue, Ikoyi
Lagos, Nigeria
Postal Code: 101233

Office Hours: 8:00am to 4:00pm, Monday - Friday

Issuer Services

Network International Payment Services (Pty) Limited
Ashwood House, Ballywoods Office Park,
33 Ballyclare Drive, Bryanston
Johannesburg, South Africa
Postal Code: 2191

Phone: +27 21 681 2560
FAX: +27 21 681 2561

Office Hours: 8:00am to 4:00pm, Sunday - Thursday

Merchant Services

Network International Payment Services (Pty) Limited
2nd Floor, 240 Main Road,
Great Westerford Building, Rondebosch
Cape Town, South Africa
Postal Code: 7700

Phone: +27 21 300 4455

Morocco
Regus Office 611,
Casa Twin Tower 2, Business Center
5eme & 6eme Etg. Angle Bvd Zerktouni & Al Massira,
Casablanca, Morocco
Postal Code: 20100

Phone: +212 520 505604
Mobile: +212 662 664208

Office Hours: 8:00am to 4:00pm, Sunday - Thursday

Ghana
NI Payment Services (Ghana) Ltd.
3rd Floor, Volta Place
No. 35 Patrice Lumumba Road
Airport Residential Area
Accra, Ghana
Postal Code: CT3064

Phone: +233 303955615

Office Hours: 8:00am to 4:00pm, Monday - Friday

Send Enquiry

Select Services