WhatsApp Banking

Effortless and intuitive digital banking experience via the world’s most popular messaging platform.

We integrate the WhatsApp Business API with secure banking systems to offer your customers the ability to effortlessly perform transactions, manage accounts, and receive important notifications—anytime, anywhere.

Ease of access

Customers can access banking services without installing additional apps.

Secure transactions

Multi-factor authentication and encryption ensure high security.

Broader reach

Tap into customers across different demographics through multi-language support and
personalized interactions.

Real-time assistance

From balance inquiries to fraud alerts, customers receive instant responses for various queries.

How It Works:

With a simple and intuitive drag-and-drop, code-free interface, you can quickly and seamlessly improve customer support at a lower cost.

1. Simple, rule-based chatbot​

2. Conversational, AI chatbot​ 

Features and Benefits

Account management

  • Mini Statement
  • Account Enquiry    
  • Loan Services via issuer APIs
  • Basic Notifications
  • FAQs        
                    
     

Utilities

  • Branch/ATM Locator
  • Bill Payments
  • Mobile Recharges 
  • Multi-language support

Enhanced security

  • Two-factor authentication for secure interactions
  • Real-time fraud alerts to enhance security
  • Transactional notifications with failover mechanisms for reliability 
  • Advanced 2FA with biometric options 

Advanced banking and marketing

  • AI-powered chatbot for intelligent and conversational banking
  • Multi-channel marketing campaigns to engage customers
  • Loyalty program integration with card systems
  • Financial insights for personalized banking recommendations

FAQs

WhatsApp Banking is a digital banking service that enables customers to perform banking transactions, get account information, and receive notifications through WhatsApp, a globally popular messaging platform.

Yes, WhatsApp Banking uses end-to-end encryption, two-factor authentication (2FA), and other robust security measures to protect user data and transactions.

Take your next step
Ready to start your journey with Network?
Contact Sales
Call