Merchants are protected from fraudulent transactions and service-not-rendered chargebacks, reducing financial and reputational losses.
Network absorbs the covered chargeback losses, so merchants can focus on their core business activities without worrying about fraud risks.
Fixed monthly fees for Fraud Shield Services provide predictability in expenses and help merchants manage their cash flow effectively.
A unique solution in the market offers chargeback protection for both POS and e-commerce transactions covering loss on behalf of the merchant.
Fraud Shield is a service designed for merchants, covering both fraud-related and service-not-rendered chargebacks.
All merchants in the UAE, excluding restaurants, schools, and hospitals.
New merchants are provided this service as part of onboarding; existing merchants can reach out to their Relationship Managers for enrollment.
Fees and coverage amounts vary based on the merchant's risk segment, for smaller merchants it ranges from AED 29 to AED 149 per month, with coverage from AED 25,000 to AED 100,000. For larger merchants pricing and coverage is decided on a 1:1 basis.
No additional documents are required. Enrollment is managed through Network’s existing merchant onboarding system.
