Key
People

Nandan Mer

Group Chief Executive Officer

Rohit Malhotra

Group Chief Financial Officer and Group Chief Strategy Officer

Andrew Key

Group Managing Director – Acquiring

Jay Razzaq

Group Chief Risk Officer and Group Company Secretary

Mark Diamond

Group Chief Technology Officer

jamal-mohammed-al-nassai

Jamal Al Nassai

Group Chief Operating Officer & Country Head – UAE

Hend Al Ali

Group Chief Human Resources Officer

Ian Cox

Group Chief Auditor

Abdulaziz Al-Dahmash

Managing Director – Kingdom of Saudi Arabia (KSA)

Reda Helal

Managing Director and Co-Head of Processing – Africa

Nandan Mer

Group Chief Executive Officer

Nandan is the Chief Executive Officer of the Group, working closely with the Chairman and Board members to set strategic expansion goals for the organisation and lead the Executive Management Team in the accomplishment of these objectives.

He also serves as Chairman/Director of Network International subsidiary companies for the Middle East and Africa.

Nandan holds a strong background in payments, consumer finance and corporate banking with a deep understanding of the Middle East and Africa as well as experience in India, Czech Republic, Israel, Russia and UK markets.

His more than 30-year track record of successfully building and growing businesses to profitable scale and dominant market share spans several markets globally, at leading financial institutions including American Express, Citigroup, United Bank for Africa (UBA) and most recently at Mastercard.

During his 11-year career at Mastercard, Nandan was Strategy Head for International Markets, President for the Japanese business and Head of Global Consumer Credit and Loyalty Solutions. Prior to that, Nandan was Head of UBA - International Corporate and Investment Banking. Before UBA, Nandan built and led consumer banking businesses for two decades with Citigroup in India, Czech Republic, Israel, Russia and the UK. Nandan began his career at American Express Cards.

When not passionately engaged in business building, he enjoys playing golf and tennis.

Rohit Malhotra

Group Chief Financial Officer and Group Chief Strategy Officer

Rohit is the Group’s Chief Financial Officer and Chief Strategy Officer, responsible for overseeing financial activities across the Group as well as Corporate Development, including M&A. Having joined the Company in October 2010, Rohit has been actively involved in the growth of the business for many years, including the acquisition of Emerging Markets Payments Holdings in 2016.

He has 20+ years of experience in the financial services and FMCG sectors and prior to joining Network, was the Head of Financial Policy and Processes at Emirates NBD, where he led Finance systems implementation across the Group. Prior to that, Rohit was one of the senior team leads in the Global Balance Sheet Reporting function of American Express, working closely with the Investor Relations team and before that he managed the Financial Planning activities for Nestlé’s South Asia Region.

Andrew Key

Group Managing Director – Acquiring

Andrew is the Managing Director – Acquiring for the Group, responsible for the strategic plan, financials, customer proposition and overseeing all execution related to servicing Merchants and Governments across all of the Group’s geographies. He joined the company in 2017 and was the Managing Director for Africa prior to his current role.

He has 25 years of experience with a significant track record of success in the payments industry. Andrew was previously the President of Elavon Europe, a subsidiary of US Bancorp (USB), and responsible for the P&L of the European business of Elavon. He was accountable for the diverse range of partner relationships that deliver distribution or product capabilities to Elavon’s European business and led the team of 1,400 colleagues located in six markets, providing end-to-end payments services to 350,000+ customers. Prior to Elavon, Andrew held key positions in organisations such as Mastercard, Lloyds Banking Group and Barclaycard.

Jay Razzaq

Group Chief Risk Officer and Group Company Secretary

Jay is the Group Risk Officer and Group Company Secretary and has overall responsibility for the Risk, Compliance and Legal functions. Her responsibilities include the management and oversight of all risk-related disciplines across the Group, including enterprise risk management, regulatory and compliance, data governance and information security, and the legal and secretariat teams.

She joined the Group in 2017 after working at Elavon, a subsidiary of US Bancorp, where she served as Head of Legal – International Markets. Jay has over 20 years’ experience working across a number of major financial institutions including Citigroup and Royal Bank of Scotland Plc. She has advised on legal, regulatory and compliance issues impacting the retail financial services and payments services sectors in particular, across a number of jurisdictions in Europe and Latin America. Jay is a qualified Solicitor in England and Wales.

Mark Diamond

Group Chief Technology Officer

Mark is the Group Chief Technology Officer. He joined Network International in March 2020 as the Chief Technology, Digital and Operations Officer, responsible for defining and delivering the Digital, Technology & Operations strategy across the enterprise.

He was previously based in Saudi Arabia as the CIO of Al Rajhi Bank, the world’s largest Islamic Consumer Bank. Prior positions include Director at Deutsche Bank, where he led the global strategy for infrastructure and cloud transformation, and at the Royal Bank of Scotland, where he was CIO for both the Retail Bank and Group Operations. Mark has created, led and executed various Business, Technology and Digital strategies, from customer acquisition and digital user experience through to M&A integration and business transformation at a global scale. An experienced people leader, Mark brings a wealth of international experience to the executive leadership team.

Jamal Al Nassai

Group Chief Operating Officer & Country Head – UAE

Jamal is Group Chief Operating Officer & Country Head – UAE, responsible for leading operations across all the markets served by the Group. Jamal’s 15 years of experience with Network in business, technology, delivery management, governance and operations helps enhance the Group’s operational expertise and capabilities while driving cost efficiencies and overall profitability.

Prior to his current role at Network, Jamal was SVP – Group Head of Delivery Management, having previously worked as SVP – Group Head of Governance where he oversaw strategic and project governance across all streams of Group Operations – including PMO, Audit and Risk, Vendor Management, Quality and Controls, and Inventory and Assets Management. His previous positions with the company include VP – Head Of Enterprise Delivery Management, VP – Head of Customer Experience, and Associate Vice President for Projects.

Jamal has an MBA from the University of Wolverhampton, UK, and is currently pursuing his doctorate degree. He has also completed leadership courses from the London Business School, The Wharton School of the University of Pennsylvania and Harvard Business School.

Hend Al Ali

Group Chief Human Resources Officer

Hend is the Group’s Head of Human Resources and Facilities and is responsible for leading the Group’s human resourcing functions across the UAE, Jordan and Africa, developing and implementing the Group’s human resource strategy and programmes. Under her stewardship, the Group has won government recognition and awards for human development and Emiratisation.

She joined the company in 2013 and has more than 20 years’ experience working with and leading HR departments at various national and international operations based in the UAE. She is a recipient of the prestigious Dubai Human Development Award given by the Dubai Economic Department. She is also part of the Women’s Committee in the Banking Sector, which is run by the Emirates Institute for Banking and Financial Studies.

Ian Cox

Group Chief Auditor

Ian is the Group’s Chief Internal Auditor, responsible for leading Group Internal Audit to provide independent assurance to Executive Management and the Board on the effectiveness of the company’s control framework and risk culture.

He has more than 25 years of experience in the financial services industry including investment banking, insurance, payments and retail banking.

Abdulaziz Al-Dahmash

Managing Director – Kingdom of Saudi Arabia (KSA)

Abdulaziz Al-Dahmash is the Managing Director for the Kingdom of Saudi Arabia (KSA), responsible for implementing the strategy for driving business growth in Saudi Arabia.

He is well-known in the Saudi Payments Industry, having been a member of the Saudi Central Bank (SAMA) and having played a major role in initiatives such as growing the Saudi National Card Payment Network (MADA). He was previously the Head of Digital Banking and Payments at Saudi British Bank (SABB) which he helped build as the largest e-commerce acquirer in the Kingdom of Saudi Arabia. He was also a former Board Member of Saudi Financial Lease Contract Registry Company (SIJIL).

Abdulaziz has a Bachelor’s Degree in Computer Science and a Master’s Degree in Business Management (MBA). He has also completed Executive Leadership Programs from the University of Virginia, Darden School of Management and London Business School.

Reda Helal

Managing Director and Co-Head of Processing – Africa

Reda Helal is the Managing Director and Co-Head of Processing – Africa, leading a client-focused business unit serving financial institutions, fintechs and payment partners. Reda has been with Network since 2007 in several roles, including partnering with the KSA team to launch the company’s business in the Kingdom as well as being Group Chief Sales Officer - Processing.

He is passionate about payments innovation, financial inclusions and cashless societies, with over 22 years of experience in Digital Payments, Strategic Planning and Execution, New Market Entries and Leadership Practices in multinational payments organisations. He’s also held various leadership roles in international banks across the Middle East, Africa and North America including Citibank, United Bank, and Arab Bank.

Reda holds a doctorate degree from the University of Liverpool, UK, and a Master’s degree from York University, UK.

Navneet Dave

Managing Director & Co-Head of Processing – Middle East

Navneet is Managing Director and Co-Head of Processing – Middle East, leading a client-focused business unit serving financial institutions, fintechs and payment partners. Prior to this, Navneet was Network’s Regional Managing Director for Processing in the GCC.

He joined the company in 2022 and has over three decades of experience in retail banking with domain expertise in cards, payments, partnerships, unsecured loans, digital, sales and distribution. Navneet previously served as Senior Vice President for Market Development - MENA at Mastercard.

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