Looking for a way to keep up with, and simplify
your card holders life - the wait is finally over.

In a world filled with many payment options, Network International’s Instant Issuance helps you instantly put the power to spend in your cardholders’ hands. Instant issuance offers you an innovative edge, helping you cater for high-value clients and time-pressured cases.

How itworks

Customers can now save days by making a single visit to your branch, or using a self-service kiosk, and walk out within minutes with a personalised debit or credit card. There are also numerous financial and logistical benefits to issuers.

In simple terms, the system takes a card request from the issuer in real time and prints the card in a matter of minutes:

1
Customer enters branch or self-service kiosk.
2
Account is created on the Card Management System (CMS).
3
Printing is requested and card plastic gets personalised.
4
Card is issued to cardholder and ready to be activated.

Instant Issuance
Models

Network’s solution supports two deployment models depending on your use case.

BRANCH MODEL

BRANCH FRONT AND BACK OFFICE

Flexible & secure model for "in branch" deployment
Branch front office -> printer -> card issuance

  • Branch operator-driven system
  • Branch agent in the front office manages cardholder’s request to place card order
  • Branch agent manages personalisation of the cards on the personalisation equipment(s) such as printers

SELF-SERVICE MODEL

BRANCH OR OTHER KIOSK LOCATION

Kiosks which can be deployed "in branch" or outside
of the branch Kiosk location -> Card Issuance

  • System-driven process
  • The entire card order process is managed by the cardholder
  • The instant issuance system will automatically launch the personalisation process of the card

BENEFITS

  • Comprehensive end-to-end solution



    Supports both debit and credit cards across card technologies, ranging from EMV to contactless
  • Pre-integrated



    With Network International’s Card Management System
  • Supports multi-hopper printers



    This enables the personalisation of different card products without changing the card plastic stock every time
  • Real-time reporting



    On the status of personalised cards
  • User-friendly



    Web-based module for branch staff to carry out operations
  • Support



    For multiple printers and self-service kiosk models

WHY INSTANT ISSUANCE

Cost and
time efficient
solution

+
  • Eliminates the need for courier services leading to lower delivery and logistics costs
  • Avoids upfront costs and saves time
  • Managed service offering with software licenses, technical support and maintenance included
  • Eliminates the need for courier services leading to lower delivery and logistics costs
  • Eliminates the need for courier services leading to lower delivery and logistics costs

Differentiates
your product
offering

+
  • Provide a differentiated cardholder experience by facilitating a “wow” moment right at the beginning of their journey with your bank

Increased card
activation and
spend

+
  • Immediate power to spend in your cardholders’ hands
  • Minimises breaks in spend due to lost, stolen or damaged cards

Improves customer
experience and
satisfaction

+
  • Improve high-value customer engagements
  • Better manage time-pressured cases
  • Self-service kiosks add further value
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