Pre-Authorization
FAQs
Q.
How can I request for a pre-authorization release?
A.
Please forward your email requests to NIPreAuth@Network.ae in the pre-formatted Excel file with the following details:
- Date of pre-auth
- Merchant ID (MID)
- Card number
- Auth code
- Card type
- Pre-auth release amount
(You may download the a copy of the Excel file from our Download Resource section on this page)
Q.
Where do I send pre-authorization release requests for Amex cards?
A.
You may contact the Amex scheme for pre-authorization on Amex cards.
Q.
How long does it take for a pre-authorization amount to be released by the Issuer Bank?
A.
The pre-authorization amount on a card is usually released by the Issuer Bank within 30 days.
Q.
Can I do pre-authorization on a Maestro Card?
A.
No, the pre-authorization transaction is not supported on Maestro Cards.