Group Chief Operating Officer & Country Head – UAE
Jamal is Group Chief Operating Officer & Country Head – UAE, responsible for leading operations across all the markets served by the Group. Jamal’s 15 years of experience with Network in business, technology, delivery management, governance and operations helps enhance the Group’s operational expertise and capabilities while driving cost efficiencies and overall profitability.
Prior to his current role at Network, Jamal was SVP – Group Head of Delivery Management, having previously worked as SVP – Group Head of Governance where he oversaw strategic and project governance across all streams of Group Operations – including PMO, Audit and Risk, Vendor Management, Quality and Controls, and Inventory and Assets Management. His previous positions with the company include VP – Head Of Enterprise Delivery Management, VP – Head of Customer Experience, and Associate Vice President for Projects.
Jamal has an MBA from the University of Wolverhampton, UK, and is currently pursuing his doctorate degree. He has also completed leadership courses from the London Business School, The Wharton School of the University of Pennsylvania and Harvard Business School.