COVID-19:
Committed to
your wellbeing

As we all cope with the COVID-19 pandemic, Network International is doubling its efforts to deliver the high levels of service that our customers rely on, while ensuring the safety and well-being of our partners, our employees, and the communities we serve.

We are closely monitoring the situation to match each concern and challenge with timely, appropriate, and responsible actions.

Our Commitment
to You

The global pandemic is changing the way we live, work, and interact. For Network International, it has prompted us to rethink the way we deliver our services to support and protect our partners under such unprecedented circumstances.

We activated our remote working arrangements during the early stages of the crisis, so we have been able to manage the majority of our business operations and processing and payments activities remotely with minimal disruptions and in compliance with measures implemented by government and health authorities. We will make only essential enhancements to our technology platforms as needed to ensure your services continue to run smoothly.

Among our top priorities is to help our customers get through these difficult times. We recently pledged to provide relief to 1,000 of our most severely impacted merchant customers operating in the UAE’s SME (Small and Medium Enterprise) sector. More details about this initiative are available here. We are also ensuring fast turnaround times for critical system changes needed by our financial institution clients, and facilitating the increasing shift to online and contactless payments as people gravitate towards safer and reliable cashless alternatives.

We extend our heartfelt gratitude to all our customers who have been expressing appreciation for our efforts. Your kind words and inspiring stories are highly encouraging.

Network International is committed to working with you and for you amidst these extraordinary circumstances.

What our customers
have had to say

Circle Care
Clinic

“Through our Pay By Link (N-Genius™ Online) service we were able to empower #UAE-based Circle Care Clinic to offer telehealth consultations to patients from the safety of their own homes, and receive payments remotely, safely and securely.”

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