IVR

Enhance your service through our IVR

Network has a state-of-the-art Interactive Voice Response system, with 24x7 Agent support. This will provide enhanced service to your customers

The following services can be performed by your cardholders using IVR service:

  1. Activation & PIN Selection.
  2. Balance Inquiry.
  3. Change your existing PIN.
  4. Request for last 5 transactions.
  5. Request for last statement details.
  6. Lost/Stolen card blocking.
  7. Request for statement by fax.

The functionality of the IVR can be altered to suit each organisation's cardholder requirements.